Numu Market LLC (“Numu”, “us”, “we”, “our”) operates an online marketplace platform and search engine (the “Platform”) that helps farmers, producers, and traders (the “Seller(s)”) find buyers (the “Buyer(s)” and together with the Seller(s), the “User(s)”, “you”, “your”) through online and offline advertisements and other actions.
The information we collect and how we use it
We collect personal information from you and any devices (including mobile devices) you use when you use our Services, register for an account with us, provide us information on a web form, update or add information to your account, submit a product review, or when you otherwise correspond or communicate with us.
The table below details the data we collect and what it is used for.
Information we collect
Why we collect it
Such as your name, addresses, email addresses and phone number
Your payment information
We do not store or process your card details ourselves, they are processed and stored via our contracted third-party service provider. We encrypt your payment card details in your browser and securely transfer this data to our third-party payment provider to process a payment.
Your contact history with us
What you have previously said to us — for example, over the phone, on instant chat, or on social media.
Purchase history and saved items (wish list)
What you have bought and what you have stored in your basket for another time.
Information about your phone or laptop, and how you use our website
Information we collect when you browse our site including your IP address and device type, the browser you are using, and, if you choose to share it with us, your location data, as well as how you use our website.
You do not have to give us any of this personal information but if you do not, you may not be able to use our Services, and you are unlikely to receive our optimal overall customer experience.
Sharing your information
We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order to do that.
- Companies that do things to get your purchases to you, such as payment service providers, the Sellers from whom you purchase products or the Buyers to whom you sell products themselves and any third party fulﬁllment partners and delivery companies they might use. Each only receives the data they need to provide the relevant service, and strictly only for that purpose.
- Professional service providers, such as marketing agencies, marketing system providers, advertising partners and website hosts who help us run our business.
- Our management, employees, officers and agents on a need to know basis.
These are the circumstances in which we may share some of your data with others:
- If we are requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities whilst using the network we shall do so.
- We may provide third parties with aggregated but anonymized information and analytics about our Users for purposes including testing, research or analytics. Before we do so, we will make sure that that the information passed does not personally identify you.
We do not share your details with third parties for any other purpose.
If you have subscribed to receive our marketing notifications or you have created an account or ordered from us, we will send you marketing messages by email (and occasionally by post) to share with you offers and information on products to keep you aware of what we are up to and to help you see and ﬁnd products.
You can stop receiving marketing messages from us at any time:
- By clicking on the “unsubscribe” link in any email;
- By contacting us.
We might engage in online advertising, also to keep you aware of what we are up to and to help you see and ﬁnd our products.
Access, correction and deletion of your personal information
The following are your rights relating to your personal information and how to exercise them.
How to exercise them
The right to be informed about how your personal information is being used.
The right to access the personal information we hold about you.
Most of the information we hold about you is shown in your Numu account. For anything else please contact us and we would be happy to provide a complete list.
The right to request the correction of inaccurate personal information we hold about you.
Most of the information we hold about you can be edited directly in your Numu account. For anything else please contact us and we would be happy to make any corrections for you.
The right to request that we delete your data, or stop processing it or collecting it, in some circumstances.
Kindly contact us to remove your data.
The right to stop direct marketing messages.
Kindly refer to “Marketing messages” section above.
Protecting your information
You acknowledge that the Internet is not a 100% secure medium for communication and, accordingly, we cannot guarantee the security of any information you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of conﬁdentiality of such information.
We take every precaution to protect your information. To this end all personal information stored by us is kept on a server in a secure environment. Only employees, the Sellers from whom you purchase products or the Buyers to whom you sell products, and any sub-contractors who need the information to perform a speciﬁc job are granted access to personally identiﬁable information.
How you can help us protect your information
Please keep in mind that whenever you voluntarily disclose personal information online in non-protected environments - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security solely on our systems.
Keeping your information
We will hold on to your information for as long as you have your account, or as long as needed to be able to provide the Services to you, or (in the case of any contact you may have with our “Customer Services” team) for as long as necessary to provide support related reporting and trend analysis only.
Our Sellers privacy policies
In using the Platform, our Sellers (and their afﬁliates), agree not to:
- sell, exchange, disclose or transfer to any third party, any data passed to them as a result of any transaction on the Platform (e.g., personal data of any User), or permit any third party to have access to the same;
- send to any User any non-electronic direct mail marketing;
- send to any User any electronic communication except as necessary to complete a Buyer’s transaction or to respond to a customer service enquiry made by such Buyer concerning such transaction;
- use any domain name (or any part of it) on Numu and/or the Platform and/or otherwise in any communications that they have with any User;
- target unsolicited communications of any kind to any User.
By visiting the Platform website or mobile app (the “Website”) with your browser settings adjusted to allow cookies, you are consenting to Numu using cookies for the purposes outlined below in order to provide you with a fully functional shopping experience.
Please note that in order to make full use of the Platform and to beneﬁt from certain personalized features, your computer, tablet or mobile phone will need to be set up to accept cookies. The Website (like many other shopping websites) will not work when cookies are blocked.
The data we collect through these cookies is solely for the purpose of enhancing our Website and your browsing experience – it is never used to identify you and we would never share or sell on this data.
The list below details the cookies used on the Website. We have outlined who sets these cookies and their purpose. If the party reads something other than “Numu”, these are our third-party business partners who help us to enhance your browsing experience.
Google Adwords; Double Click; Facebook ads; Instagram;
This allows customers to share content, products and web pages from our Website with other websites and social networking sites. The cookies used by Share This allow us to track the type of content, products and pages that our Users are sharing to help us better understand which content is most engaging for our Users so that we can improve the content and customer experience in other areas of the Website.
Social media plugins
Sites such as Facebook and Pinterest, serve cookies in order to be able to share and discuss Numu’s products on social networks.
What is a cookie?
A cookie is a small text ﬁle which is downloaded and stored on your computer or mobile device by websites that you visit.
Your browser accesses the cookie ﬁle only when you visit the website that generated it. This helps to ease your navigation by automatically logging you in and remembering things like your preferences and what is in your shopping basket. Cookies allow sites like the Website to deliver you a personalized shopping experience.
The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the site.
If cookies are not enabled on your computer, it will mean that your shopping experience on our Website will be limited to browsing and researching; you will not be able to add products to your basket or buy them. To enable and manage cookies, you can use your browser to do this. Each browser is different, so check the “Help” menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.